Topics: Small Business Advice
Many retail stores add temporary staff during the holiday season to handle higher traffic and increased demand. Although hiring temporary employees helps to ensure customers are adequately served and the shelves remain stocked, it also brings with it some unique risks and challenges for employers. Businesses can make costly errors when hiring temporary employees if they are not properly prepared, which can be detrimental to their organization. Employers need to be aware of the many ways to avoid costly and common mistakes when hiring temporary staff during the holiday season.
After constructing the job description, carefully creating a fast-track onboarding process and going through extensive interviews, employers often let a few things slide when temporary staff start work. Here are three commons mistakes businesses make with temporary employees:
Laws governing workplace safety, discrimination and harassment, wage and hours, and full-time employee benefits apply to temporary employees; however, many businesses neglect to follow their established procedures when taking on temporary employees.
This potentially expensive and damaging mistake can be avoided by checking in with the local labor office to find out the requirements for short-term employees. If you’re not sure, it’s best to follow regular hiring procedures, even if the employees will only be with you a few weeks.
A professional-looking resume doesn’t necessarily equate to a clean and tidy work history. More often than not, employers looking for holiday staffing or seasonal employees overlook the background check to save time. While this can quicken the hiring process, it also carries increased risk for the business.
Managers need to ensure they are hiring reliable staff members, even if it’s only for a few weeks. Employees with a criminal background or an unreliable work history may become much more of a risk than a benefit during the holiday shopping season.
New and inexperienced employees are more prone to injury than full-time, permanent employees; however, this is a completely preventable issue. Ensure safety training is a strong focus in your new hire orientation. Plus, offer ongoing training and mentoring to prevent injuries to your staff.
While it may seem counterintuitive to spend extra time training seasonal employees, the cost of safety is much more affordable than the cost of an expensive employee lawsuit.
Hire the right team. Apply the same rigor to hiring temporary employees as you would for permanent, full-time employees to help make sure your team is successful.
Prepare to prevent loss. During the onboarding process, set new employees up for success by teaching them to look for suspicious customer behaviors.
Arrange a plan. Employees should be trained to stay safe and not engage during a robbery or theft. Offer clear instructions to help avoid an expensive employee injury claim.
Protect the team. Busy times in a store can lead to difficulty maneuvering through extra inventory, which can increase trip and fall exposures. Plan ahead to help protect employees.
Extra time and a little care can go a long way to avoiding an expensive claim, employee lawsuit, or employee injury with temporary staff. Preparing your business inside and out for the winter season can help lessen the risks of employee injury.
Small business owners have many things to worry about from hosting a holiday party, giving client gifts. or safely decorating your business for the holidays. Having the right temporary staff during the holiday season can help mitigate the risks of hiring temporary employees. Find our more agent tips and industry information in AmTrust Financial's Policy Wire Blog. This material is for informational purposes only and is not legal or business advice. Neither AmTrust Financial Services, Inc. nor any of its subsidiaries or affiliates represents or warrants that the information contained herein is appropriate or suitable for any specific business or legal purpose. Readers seeking resolution of specific questions should consult their business and/or legal advisors. Coverages may vary by location. Contact your local RSM for more information.