Payor ID: 12491
Name of Clearing House: Optum Property and Casualty Clearinghouse (OPCC)
Identification number: OPCC's Tax ID: 352170347
For claims related questions (claim number, payment status, general claim information) please call: 888-239-3909
How the Provider Should Submit the Claim #: If the subscriber is the patient, the claim # should be sent in a 2010BA.REF*Y4 segment in X12 837 transactions; otherwise, if the patient is different than the subscriber, the claim # should be sent in a 2010CA.REF*Y4 segment. For example, REF*Y4*CLAIMNUMBER~. Our “OPCC Companion Document” and "OPCC Connectivity Guide" both explain how to use our system, and can be found here.
Providers/bill submitters can call our OPCC Customer Support at 877-234-0449, or email OPCChelpdesk@optum.com.