How to Report a Claim

To Report a Workers’ Compensation Claim: Login To Submit Online or Call 888-239-3909

Policyholders should file all claims regardless of whether they think the employee’s injury is work-related, or not. Early claim reporting is essential to a better claim outcome. Don’t delay reporting if you do not have all the details.

AmCares®

AmCares® offers a 24/7 nurse line to all policyholders at no additional cost. Our nurses use nationally recognized triage guidelines to identify the appropriate level of care. Always make AmCares your first step after a workplace injury, as nurses will assess the situation and recommend care options.

• Callers can report a claim and receive medical care guidance immediately after a workplace injury with just one call to claims reporting at 888-239-3909.
• If the injured employee is available by phone and has not already received care, select the option to speak to a nurse for timely assessment and care recommendations.
• A nurse will inform about in-network providers if treatment is necessary.

File a Work Comp Claim

Quickly file Workers’ Compensation Claims online to receive a claim number instantly.

Here is information needed to help file a claim: 

• Name of the insured and policy number
• Name and contact information of injured worker
• Injured employee’s SSN
• Date, time and place of accident
• Description of accident or incident
• Name, phone and/or email of person making the report

To Report a Motor Vehicle (Auto) Claim: Login To Submit Online

• Claimant's name and contact information
• Date, time, and location of incident
• Insured vehicle: make, model, and VIN
• Other vehicles: make & model
• Current location of all vehicles 
• Contact information for drivers, passengers and witnesses

To Report a Professional and Management Liability Claim, Please Email the First Notice of Loss to professionalclaims@amtrustgroup.com

• Insured name and policy number 
• Brief description of the incident or potential incident 
• Date insured became aware of incident
• Reporter's name, phone/email

Important:
Professional and Management Liability Claims must be submitted in writing. Include all required details per your policy notice section and attach any relevant documents (e.g., internal reports, legal correspondence).

To Report a Title or Warranty Claim, Please Contact the Number Provided in Your Contract