How to Report a Claim

Policyholders should file all claims regardless of whether they think the employee’s injury is work-related, or not. Early claim reporting is essential to a better claim outcome. Don’t delay reporting if you do not have all the details.

AmCares®

AmCares® offers a 24/7 nurse line to all policyholders at no additional cost. Our nurses use nationally recognized triage guidelines to identify the appropriate level of care. Always make AmCares your first step after a workplace injury, as nurses will assess the situation and recommend care options.

• Callers can report a claim and receive medical care guidance immediately after a workplace injury with just one call to claims reporting at 844-451-0750.
• If the injured employee is available by phone and has not already received care, select the option to speak to a nurse for timely assessment and care recommendations.
• A nurse will inform about in-network providers if treatment is necessary.

File a Work Comp Claim

Quickly file Workers’ Compensation Claims online to receive a claim number instantly.

Here is information needed to help file a claim: 

• Name of the insured and policy number
• Name and contact information of injured worker
• Injured employee’s SSN
• Date, time and place of accident
• Description of accident or incident
• Name, phone and/or email of person making the report

• Claimant's name and contact info
• Date, time, and location of incident
• Reporter's name, phone/email
• Any additional details required by your policy

• Claimant's name and contact information
• Date, time, and location of incident
• Insured vehicle: make, model, and VIN
• Other vehicles: make & model
• Current location of all vehicles 
• Contact information for drivers, passengers and witnesses

(Includes General Liability, Umbrella, Non-Profit Social Services, Non-Profit Sexual Abuse and Business Owners policies)
 

Please Call 844-451-0750

The following information is needed to help file a claim:

• Insured name and policy number 
• Date, time & location of incident
• Description of accident or loss
• Physical address of loss
• Contact information for all claimants
• Contact information for any witnesses

Email the First Notice of Loss to : professionalclaims@amtrustgroup.com

Information needed:

• Insured name and policy number 
• Brief description of the incident or potential incident 
• Date insured became aware of incident
• Reporter's name, phone/email

Important:
Professional and Management Liability Claims must be submitted in writing. Include all required details per your policy notice section and attach any relevant documents (e.g., internal reports, legal correspondence).

Please Call 877-207-1047

The following information is needed to help file a claim:

• Insured name and policy number 
• Description of the incident 
• Name, phone, and/or email of person making the report 
• Name, phone and/or email of the appropriate contact for follow-up information

If you are having troubles submitting your FNOL please email amtrustcyberclaims@amtrustgroup.com