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Premium Audit

Get started with the AmTrust Workers’ Compensation Insurance audit.

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What is a Premium Audit?

Premium audits are vitally important. A workers' compensation audit determines the final premium for an insurance policy, and the data collected during an audit is later submitted to rating organizations, such as NCCI and independent bureaus. This information is used in developing experience modifiers and loss costs.
 
Workers’ Compensation premiums are estimated prior to the start of a policy and are based on expected business operation and payroll information. To ensure these figures are accurate and classifications remain appropriate, all workers’ compensation policies are subject to an audit to determine the actual premium. The audit takes estimated payroll and converts the policy premiums, so they are based on actual payroll. Audits are required by workers' compensation law and the obligation is noted in every policy AmTrust writes.

Get started by learning more about Premium Audit on our Frequently Asked Questions (FAQs) page.

AmTrust Announces New Audit Noncompliance Charge

To comply with state bureaus and the National Council on Compensation (NCCI), AmTrust introduced a new audit noncompliance charge for workers’ compensation premiums. If a policyholder does not complete the request for a premium audit, the ANC will be applied to the policyholder’s initial estimated annual premium based on the specific rate for their state. For more information about the ANC, please download our PDF.
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Online Audits

Completing your audit online is a faster, easier alternative to mail audits. All AmTrust Workers’ Compensation policyholders who are eligible for a mail audit can complete their audits via our updated online portal. Insureds need to be registered for AmTrust Online to do their premium audit online. Registration is quick and easy via Amtrustfinancial.com in the login dropdown menu.

Our new online portal makes the required workers’ compensation premium audits faster to complete. The online portal offers:

  • Easy login
  • Intuitive interface
  • Policy information prefilled
  • Secure data transmission
  • Automated calculations, not estimates
  • Fewer processing errors
  • Faster refunds

To start the process, log in to AmTrust Online and select “Start an Audit” to begin the process. All you need to start is your policy number and zip code. When you are ready to proceed with your audit, follow the on-screen instructions to fill out each section of the form: General, Payroll, Verification, Subcontractors and Summary.

A step-by-step training video is available for you on the Insured Portal to view before you start your audit.
 

Virtual Audits

A virtual audit provides the attention to detail and accuracy consistent with that of a physical review, without the requirement of an on-site visit.  Virtual audits are conducted electronically (by phone, email, secured server) and offer more flexibility with scheduling.  By promoting collaboration between the policyholder and audit representative, audits can be completed faster and with minimal interruption to the workday. 
 
Our audit representative will contact you to explain the process and outline the information needed.  A scheduled phone interview will follow to review payroll and financial records, and to discuss business operations, employee job duties and classifications.
 

Physical Audits

Audits are sent to a third-party firm to review the insured’s payroll information for the policy period, as well as their operations to verify their premium accurately reflects their coverage. The auditor will return their summary to us to complete the audit endorsement. If your policy is assigned for a physical on-site audit, you can expect to be contacted by our audit representative after your policy expires or is canceled.
 

Online Enhancements

AmTrust is excited to announce a significant enhancement to our Online Audit Portal. Policyholders with voluntary (online) audits that went to non-cooperative status on or after 3/15/20 can now login to AmTrust Online to complete the audit. There is no need to call the Customer Service Center to unlock access and we will leave access open on non-cooperative audits for 90 days after the non-coop was processed.

  • Only Workers' Compensation policyholders who are eligible for a voluntary (online) audit have access to complete their audit via this updated Online Audit Portal.
  • The upgrade is on a go-forward basis meaning only voluntary (online) audits that went to non-cooperative status on 3/15/20 and after will have this access.  If a non-cooperative audit was processed before 3/15/20, the policyholder would need to contact our Customer Service Center to have access to the Online Audit Portal unlocked. 
  • Access will remain open to the Online Audit Portal for 90 days after the initial non-cooperative audit was processed.
Frequently Asked Questions
What types of payroll documentation can be used to complete an online audit?
To prepare for an audit, please have your federal 941s, state quarterly reports, or payroll summary reports readily available to complete the required wage information.
What types of payroll documentation is needed to complete the mail audit?
To complete the mail audit, insureds need to fully complete the audit form and questionnaire and return it via mail with their federal 941 forms, state quarterly reports, or a detail payroll summary for the policy period.
Do we include overtime in the audit, and if so, how do we calculate the payroll?
Yes, we do include overtime in the audit if it is reported. We include two-thirds of the overtime payroll to determine the amount of straight time payroll. The same would hold true with double time. We include half of the double-time payroll to come up with the amount of straight time payroll.

**Please Note: 100% of overtime payroll is included in the states of PA, DE and NV**
If I have placed coverage with another insurance company, am I still required to complete an audit?
Yes, audits are based on expired policies.  Every policyholder is required to complete an audit whether they are still insured by an AmTrust company or not.
Who can I contact if I have questions when filling out my audit for the mail or online?
If you have any questions, please contact our customer service department at 877.528.7878 and we will be glad to help you through the process.
What types of payroll documentation is needed to complete the mail audit?
To complete the mail audit, insureds need to fully complete the audit form and questionnaire and return it via mail with their federal 941 forms, state quarterly reports, or a detail payroll summary for the policy period.
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