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4455 LBJ Freeway, Suite 700
Dallas, Texas 75244
Office Hours 8:00 a.m. to 4:30 p.m. Central Time Monday through Friday.
Personal Lines Claims
A loss should be reported as soon as possible after the event occurs. You can report a claim either to your agent or directly to us. For your convenience, we provide 24-hour direct claims reporting 365 days a year.
P.O. Box 89404
Cleveland, OH 44101
Customer Service Email: