Payments

AmTrust makes it easy to manage workers’ compensation payments through a wide variety of options.

easy pay

Easy Pay


Easy Pay makes it simple for policyholders to pay their insurance premiums online with a credit card or electronic check. There’s no login required, all you need is your policy number to get started.

chatbot

Chatbot


Both agents and policyholders can experience an intuitive live chat with an AmTrust representative to answer a variety of questions about payments, claims, products, services and more.

ios app

iOS App


The AmTrust AOMobile App puts your policy information and payment options right in the palm of your hand. Easily make online payments using Apple Pay, electronic check or credit card.



More About AmTrust’s Payment Options


Let’s take a closer look at some of the ways AmTrust simplifies the payment process for insureds.
Your premium payment can be automatically withdrawn from a designated bank account each month with AmTrust AutoPay. To sign-up, log into AmTrust Online and click “Register.” Once registered, navigate to the menu item to sign-up for Direct Debit and complete the required information. AmTrust AutoPay requires a minimum premium of $600.
AmTrust offers flexibility with 24/7 online payment for premiums. To sign up, click "Register" in the AmTrust Online login box. All of the information needed to register can be found on your invoice. Once registered, you can pay the minimum, full balance or anything in between with a credit card or electronic check.
Our Pay-As-You-Owe® solution is designed to make workers’ compensation payments as seamless as possible. Workers’ compensation premium is based on payroll, and PAYO® works with approved payroll companies to calculate premium payment on what is owed each pay period. The payroll company will issue monthly reports and premiums directly to AmTrust. Benefits include:
  • Improves cash flow since the employer pays workers’ compensation premium with actual payroll
  • Reduces the chance of additional or return premium at audit
  • Simplifies employers’ work because the payroll company handles payments and calculation
Approval for payroll companies is a simple process. To confirm that the payroll company has adequate information on their workers’ compensation report, AmTrust requests a copy of the report and information on how the company will submit the premium payment. To find out if a payroll company is approved or to submit a company for approval, please have your agent contact their AmTrust sales representative.
For Suppliers, download the Supplier Payment Form for instructions on enrolling in our Electronic Payment Program.

Additional Ways to Pay and Payment Plans

If these payment options do not fit your needs, you can also pay by:
  • Check
  • Credit Card (online or by phone) – MasterCard®, Discover®, VISA® and American Express® accepted
  • Electronic Check (online or by phone)
  • Monthly Self Reporting (applies only to Workers' Compensation policies)
To pay by phone, call our Customer Service Department at 877.528.7878, Monday through Thursday between 8 a.m. and 8 p.m. EST, and Friday between 8 a.m. and 7 p.m. EST.
You can also pay by check or monthly self-reporting. To pay by monthly self-reporting you will need to fill out the Monthly Payroll Report sheet available from your sales representative. Submit checks and forms to the following addresses:
 
For payments regarding direct bill installments, down payments, quotes, audits or claims:
AmTrust North America
P.O. Box 6939
Cleveland, OH 44101-1939
 
For payments and correspondence regarding MSA, agency billed, return commissions, PAYO or premium finance:
AmTrust North America
P.O. Box 5849
Cleveland, OH 44101-0849
 
For overnight payments:
AmTrust North America
Attention: Accounts Receivable
800 Superior Avenue E., 21st Floor
Cleveland, OH 44114

 

AmTrust Payment Plans

  • 12 equal consecutive monthly installments – AmTrust AutoPay (direct debit) only*
  • 10 equal consecutive monthly installments
  • 25% down payment plus three, five or eight equal consecutive monthly installments
  • 40% down payment plus three equal quarterly installments
  • 50% down payment plus one consecutive monthly installment
  • Pay in full
 
*NOTE: AmTrust AutoPay requires a minimum premium of $600. Some payment plans require a minimum premium amount to qualify. This is determined during the underwriting and policy quote process.
 
For more information about our payment options, contact your sales representative or call 877.528.7878.

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