AmTrust E&S Claims Information

How to Report a Claim

In order to streamline the process of reporting, we have a variety of ways to contact the Claims Department. It is critical to report incidents, claims and lawsuits as soon as possible. Early reporting enables the casualty claim staff to obtain the necessary information to handle the claim fairly and promptly.

Policyholders are encouraged to continue reporting the First Notice of Loss through normal channels by contacting their Broker for Casualty Claims.

For Brokers, the preferred method of reporting the First Notice of Loss is via our designated email address, set up by line of business and provided below.

Ways to Report a Claim

Please note: When sending correspondence via mail or email, please include the policy number and/or claim number.

By Email

General Liability Claims:

By Mail

AmTrust North America
Claims Department
P.O. Box 89404
Cleveland, OH 44001

By Telephone


Loss Run Requests

For producers and customers eligible to receive summary loss information about your account, please submit your request, including the AmTrust E&S policy numbers, on company letterhead to:

Claims Capability
Loss Control Capability

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