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AmTrust Claims

Right Claim. Right Touch. Right Time.  

AmTrust Claims Advantages

The claims department’s structure, capabilities and scale enables efficiency and improved outcomes with an experienced, innovative team well-positioned to service continued growth. Our claims philosophy is rooted in our overarching commitment to providing our policyholders high-quality service. Should an accident, injury or act of nature result in a claim, you want a trusted partner to guide you through the process, and to deliver an optimal outcome to get your employees and company back on track. 

Workers’ Compensation Claims

AmTrust is one of the nation’s largest writers of Workers’ Compensation insurance across multiple industries.  

Our specialized coverage is supported by tools and resources to help prevent and minimize the impact of employee injuries. 

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Managed Care

Managed Care

Outcome-focused holistic medical management focusing on the collaboration between adjusters and medical case managers drive optimal outcomes.  
AmCares

AmCares

The focus of AmCares® is to get injured employees to the right level of care as soon as possible. Policyholders using AmCares generally see an increase in injured employee satisfaction and network utilization, and they may see a reduction in:
  • Medical costs
  • Lost time from work
  • Unnecessary emergency room visits
  • Lag time
AmCares Outcomes: 40% of all triage calls result in self-care and claim avoidance and 87% of all injured wokers are redirected from the emergency room to urgent care.  

North America Auto & General Liability Claims

Auto & General Liability Claims

North America Auto & General Liability Claims is comprised of six distinct units: High Impact Unit, Core Liability, Trucking, APD, PIP, and Subrogation/Recovery. 

The team prides itself on experienced leadership, broad geographic footprint, support resources, specialization verticals by industry and LOB, and data driven performance.  

Special Liability Claims 

Special Liability Claims

Specialty liability claims offer our insureds niche expertise and unparalleled service to support a wide range of standard and specialty insurance products. 

Experience & Expertise: Specialized claims teams with broad industry knowledge and expertise in niche coverages, comprehensive investigations, collaborative litigation management, attentive risk management, and proactive claim resolution tailored to small businesses. 

Property Claims

Property Claims

The Property Claims team offers high-quality handling by aligning appropriate expertise at the onset of a new claim and by engaging strategic partner services. 

We provide end-to-end claims handling for our customers’ peace of mind. Whether repairing a roof, rebuilding from a fire or replacing stolen goods, we are there so your customers can maintain their businesses.  

Cyber Claims 

Cyber Claims

Businesses of all sizes have cyber risk. A cyber-attack can put a company out of business. AmTrust offers protection to insureds. 

AmTrustCyber is available nationwide as a stand-alone policy or alongside any other AmTrust product. Almost any type of business is eligible for our cyber coverage. 

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